Home insurance policy booklets
The full details of your cover
The policy booklets contain the full terms and conditions, and tell you about the the main features and limits of the cover.
If you need the policy booklets in large print, audio or Braille, please call us on:
0800 262 050
You can also contact us using Relay UK (formerly Next Generation Text).
Silver, Gold or Platinum home insurance
The information document below gives a summary of your contract with AA Insurance Services and the services we offer.
Policies started or renewed from 1 July 2026:
Information about AA Insurance Services Limited
Policies started or renewed between 1 April and 30 June 2026:
Information about AA Insurance Services Limited
Policies started or renewed before 1 April 2026:
Information about AA Insurance Services Limited
Policies started or renewed from 14 October 2024:
If your policy started before 14 October 2024, log in to your account to find all your policy documents.
Find out what's insured and what isn't covered in our home insurance:
Information about additional cover
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